We are led to believe that every action requires some sort of a reaction. We knee jerk, we impulsively respond to every request offered our direction. Winnie the Pooh is a master of observation. He listens carefully, states what he sees, and without judgment. Next time you're faced with something painful, challenging or requiring a response, try to make the choice to not respond. Sit on it for a day, or say "Can I get back to you on this?" and listen to what you can't hear. Pooh would approve.